Shipping policy

All orders are processed within 1-3 business days. Orders ship directly from our manufacturing partner overseas with a tracked service; once shipped, delivery within the United States typically takes 7-14 days. We currently ship to addresses within the United States only. You will receive a confirmation email with a tracking number as soon as your order ships. If we are unable to ship your order within the time stated, or within 30 days of purchase, we will notify you by email and either obtain your consent to a reasonable delay or issue a full refund, per the FTC Mail, Internet, or Telephone Order Merchandise Rule. Questions: support@valeandlark.com.